Smart and Effective Message Management

Connecting the community and staff – easily and efficiently, anytime, anywhere

Personalized Message Delivery

With HILI, you can send targeted messages to individual residents. The system enables sending personal updates or relevant information directly to the resident with precision, ensuring each message is delivered at the right time

Group Messaging

With HILI, you can send messages to predefined groups, such as residents of a specific wing or floor, tailored to the group’s characteristics and relevant content

Community-Wide Updates

With HILI, you can instantly share information with all residents at once. For example, in emergency situations, immediate alerts can be sent via Push notifications or SMS to ensure critical information reaches everyone on time

Updates Across Multiple Channels

With HILI, to ensure every resident receives information in a convenient and personalized way, the system delivers messages through multiple smart channels. Residents using the app will receive Push notifications directly to their mobile phones, while those without the app will receive an SMS message

Customizing the Messaging System

With HILI, you can customize the messaging process to suit the unique needs of your senior living facility. The system allows you to set policies for sending SMS messages alongside Push notifications, choose between personalized or general message formats, and schedule automated messages, such as birthday greetings. Additionally, you can specify which facilitators will receive messages and which staff members will receive feedback on their confirmations